RIDEOUT ARSENAL LIFETIME WARRANTY INFORMATION

WARRANTY POLICY SUBJECT TO CHANGE WITHOUT NOTICE.

This warranty does not cover loss, theft, deliberate damage, corrosion, neglect, abuse or unreasonable use, misuse, defects or malfunctions resulting from misuse, ammunition failures or use of defective or improper ammunition, lack of maintenance, non-factory part installations, alterations or modifications to the firearm, disassembly beyond the field stripping instructions in the product’s manual (where applicable), normal or ordinary wear and tear, criminal misuse, negligence, use under the influence of drugs or alcohol or cosmetic damage that does not hinder the performance of the product.

Firearms

All Rideout Arsenal Firearms sold as “new”, have a Lifetime repair/replacement warranty from date of first retail sale. Repairs or replacements are determined at Rideout Arsenals’ discretion. Proof of purchase will be required.

Federal law allows you to return a firearm to Rideout Arsenal for service via common carriers. However, state and local firearms laws vary greatly; you should familiarize yourself regarding any shipping restriction in your jurisdiction.

Warranty Policy

When the product is received by Rideout Arsenal it will be inspected to determine if it is a proper claim for warranty repair.

Rideout Arsenal will pay the freight charges to return repaired firearms to the owner at the address provided. Some states may require returned firearms be shipped to an FFL for transfer. All return products must request an RMA number by contacting our support team at Support@RideoutArsenal.com with a copy of your receipt, firearms serial number, and description of issue for warranty review by our Customer Service Department. If approved, a Return Authorization number will be provided.

All products returned to Rideout Arsenal without a Return Authorization number will be refused.

Repair or replacements are determined at Rideout Arsenals’ discretion.

Please allow 6-8 weeks for reshipment of repair/replacements, unless otherwise indicated by a customer service representative that assists you.

If after receipt and inspection, it is determined a mechanical/operational defect has been caused by actions taken by the customer or a private entity outside of Rideout Arsenal, the warranty is void and Rideout Arsenal is not responsible for the repair costs or obligated to replace the firearm. The customer will be notified in such cases.

Firearms that are shipped to Rideout Arsenal for repair must be returned complete (as purchased) with magazines and any broken parts for inspection. After market add on accessories must be removed prior to return. This includes, but is not limited to: optics, lights, compensators, etc. Rideout Arsenal is not responsible for lost, missing, or damaged aftermarket accessories.